Patient rights

1.Right to care:You have right:

To receive care when you need it;
To the best quality care available, including preventive, curative, promotive, and rehabilitative care;
To a full continuum of care including referral when needed.

2. Right to privacy and confidentiality You have right:

To be consulted in a private space free from being seen or overheard by others;
For all information about your medical condition to be kept confidential within the limits of the law;
To have your medical records read only by individuals involved directly in your care, by individuals monitoring quality or by individuals authorized by law or regulation.

3. Right to information: You have right :

To know who is treating you and what their qualifications are;
To information on your condition, the diagnosis, prognosis, treatment, risks and alternatives;
To know the names of any drugs prescribed their actions and side-effects.

5. Right to respect: You have right:

To be treated with respect and for your personal views, religious and cultural beliefs to be respected by all health care workers;
To be free of discrimination, harassment or any risk to your personal safety;
To receive care in a language you can understand.

6.Right to complaints: You have right:

To complain about any aspect of your care and treatment without fear of recrimination;
To receive prompt action on your complaints and a report back on action taken;

7. Right to choices: You have right:

To participate in decision-making about your care, treatment, and medication and provide informed consent to care;
To a second opinion;
To choose whether to take part in research programs;
To choose how to be addressed during your stay in the hospital (name or title you prefer);
To use and keep your own personal belongings and valuables safely;
To choose your own clothing and self-care routines;
To make your choice on activities , interest , privacy during your stay in the hospital;
To decide if you want visitors or not while you are here. The hospital may need to limit visitors to better for you and other patients;
If necessary to designate those persons who can visit you during your stay.

8. Right to respect and dignity: You have right:

To be treated with respect and for your personal views, religious and cultural beliefs to be respected by all health care workers;
To receive care in a language you can understand.

10.Right to refuse treatment : You have right :

To refuse any care, treatment, and medication and to be informed about the consequences of doing so.

11. Right to pain management : You have right to:

12. Right to security and safety: You have right to:

Ask questions if you are concerned about your health or safety;
Be informed about which medications you are taking and why you are taking them;
To be free of discrimination, all forms of abuse or harassment or any risk to your personal safety.